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Thanks for the help. I don't know why the Microsoft's media players could run the main OVA but not Gaiden. However, I downloaded VLC which fixed the issue.

Hi, I've just finished the main OVA and I want to watch Gaiden. I've downloaded it but when I try to watch an episode this error appears: "Choose something else to play. This item is in a format we don't support." However, I encountered no issues with the main OVA and the Gaiden episodes a...